Data Privacy

Privacy Policy of Mantel Eloxal

At Mantel Eloxal, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with Swiss data protection laws and the EU’s General Data Protection Regulation (GDPR).

1. Data Collection

We collect personal data when you:
– Visit our website (e.g., IP address, browser type, operating system)
– Contact us via the website’s contact form or by email (e.g., name, email, phone number)
– Interact with our products and services

2. Use of Data

We use the collected data to:
– Respond to inquiries
– Process orders and provide our services
– Improve the user experience on our website
– Comply with legal obligations

3. Data Sharing

Your data will not be shared with third parties unless:
– Required by law
– Necessary to fulfill a contractual obligation (e.g., payment processors, logistics partners)

4. Data Security

We take all reasonable measures to protect your personal data from unauthorized access or disclosure. Our website uses SSL encryption, and we regularly update our security protocols.

5. Use of Cookies

Our website uses cookies to improve functionality and enhance the user experience. Cookies are small text files stored on your device when you visit our site. These include:
Session Cookies: Temporary cookies that are deleted after you close your browser.
Persistent Cookies: Stored on your device for a set period or until manually deleted.
Third-Party Cookies: These may be used for analytics and marketing purposes.

You can manage your cookie preferences in your browser settings. However, disabling cookies may affect the functionality of certain features on our site.

6. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors interact with our site. Google Analytics collects information such as:
– IP address
– Browser type
– Device information
– Time spent on the site
– Pages visited

This information is used to analyze website performance and improve our services. The data collected by Google Analytics is anonymized and cannot be traced back to individual users. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

For more information, please refer to Google’s Privacy Policy: https://policies.google.com/privacy.

7. Google Tag Manager

We also use Google Tag Manager to manage and deploy tags on our website. Google Tag Manager itself does not collect personal data but enables the integration of other tools like Google Analytics and marketing tags. For more information about Google Tag Manager, visit: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

8. Your Rights

You have the right to:
– Request access to your personal data
– Request corrections or deletions of your data
– Object to data processing for marketing purposes

For any questions or to exercise your rights, please contact us at:

Mantel Eloxal AG
Rütihof 8
8820 Wädenswil
Switzerland

Phone: +41 44 123 45 67  
Email: info@manteleloxal.ch  

If you have concerns about how we handle your data, you can contact the Federal Data Protection and Information Commissioner (FDPIC).

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